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Welcome to Toon Boom Digital Pro Support



Select your Support Package the day of your purchase!
  • Get a speedy reply by email!

  • Talk live to the Support team to get an answer right away!


Toon Boom Animation offers you Support Options for Toon Boom Digital Pro

  1. User Forum: To access the User Forum and post a message, you need to be a registered member. Otherwise, you can enter as a guest only to view the content.
  2. Next-Day Reply Support Package: With Next-Day Reply support, we guarantee that you'll receive a response by email within 24 hours during regular business days, from the time you send your questions. This Support Package can be purchased online, valid for one year. Please transmit your support questions to: support@toonboom.com.
  3. Telephone Support: The fastest way to solve your issue. Since it is a pre-paid service, you'll need to contact sales@toonboom.com first. The team will then redirect you to the Support staff.
** Note that issues related to Installation and Download will be answered by email only and at no charge. Please write to support@toonboom.com.

Onsite Training


Whether you want to improve your skills or get advice on efficient animation production, Toon Boom Training Programs can help you achieve your goals. Our custom courses offer hands-on tasks and field-proven techniques that will take you to the next level. In just a matter of days, you’ll be setting up more efficient production workflows, mastering the great powers of our technology, and perfecting your unique animation look. Contact Training Department to request onsite training!
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